Das Konzept "ServiceQualität" Deutschland umfasst ein Schulungs- und Zertifizierungsprogramm für kleine und mittelständische Dienstleister im Tourismus. Die Konzeption unterstützt bei der Verbesserung der Servicequalität einhergehend mit einem praxisnahen System.

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ServiceQualität Deutschland ist ein Schulungs- und Zertifizierungsprogramm im Tourismus. In der Q-Stufe I analysiert der Betrieb seine Servicequalität und findet Maßnahmen, die die Servicequalität spürbar verbessern.

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Die Viezstraße ist eine Ferienstraße der besonderen Art. Sie verläuft über den Saargau, einem Höhenrücken zwischen Saar und Mosel an der Grenze zu Frankreich und Luxemburg vorbei an zahlreichen Streuobstwiesen. Die 175 km lange Viezstraße führt von Merzig und Saarlouis im Süden über das Saarburger Land bis nach Trier im Norden. Gesäumt wird sie von einem dichten Netz an Rad- und Wanderwegen. Zahlreiche Sehenswürdigkeiten lassen die Strecke zu einer echten Entdeckungstour werden.

Viez, wie Apfelwein in der Saar-Mosel-Region heißt, Säfte, Fruchtaufstrich, Likör, Secco, Cider oder hochwertige Edelbrände bieten Genuss und Vielfalt. In den Probierstuben und Hofläden der Erzeuger oder den Gasthäusern und Hotels an der Strecke werden die schmackhaften Produkte angeboten. Sie sind hervorragende Werbeträger für die landschaftsprägenden Obstwiesen an der Viezstraße.

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Das Konzept "Reisen für Alle" ist zum einen ein Projekt, zum anderen stellt es Barrierefreiheit als Qualitäts- und Komfortmerkmal in Deutschland dar. Es bietet Menschen mit Behinderungen die Möglichkeit, detaillierte und verlässliche Informationen über die Nutzbarkeit und Erlebbarkeit touristischer Angebote zu erhalten.

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Die Qualitätskriterien sind für die dargestellte Personengruppe erfüllt, D.h. das Angebot ist für Menschen mit Gehbehinderung barrierefrei.

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Die Kennzeichnung „Barrierefreiheit geprüft“ beinhaltet, dass detaillierte und geprüfte Informationen zur Barrierefreiheit für alle Personengruppen vorliegen und zusätzlich die Qualitätskriterien für bestimmte Personengruppen teilweise oder vollständig erfüllt sind.

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Die "DTV i-Marke" ist ein Qualitätssiegel für Touristinformationen. Anhand eines bundesweit einheitlichen Kriterienkatalogs wird die Angebots- und Servicequalität einer Touristinformation analysiert. Zu den Mindestkriterien zählen unter anderem die Aktualität des Internetauftritts hinsichtlich Öffnungszeiten und Kontaktdaten sowie ein barrierefreier Zugang zur Touristinformation.

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Touristeninformationen mit der Zertifizierung „geprüfte Touristeninformation“ wurden von einem unabhängigen Prüfer des Deutschen Tourismus Verbands mit der Brille des Gastes geprüft. Nur wenn Infrastruktur, Ausstattung, Angebot und Service stimmen und den Gästeerwartungen entsprechen, wird schließlich das „weiße i auf rotem Grund“ verliehen.

Quelle: https://www.deutschertourismusverband.de/qualitaet/i-marke.html, letzter Abruf am 09.11.2022

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Die Qualitätskriterien sind für die dargestellte Personengruppe teilweise erfüllt, D.h. das Angebot ist für Rollstuhlfahrer teilweise barrierefrei. Das „i“ im Piktogramm signalisiert, dass man noch einmal genauer nachlesen sollte, ob das Angebot den eigenen Ansprüchen genügt.

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Die Regionalinitiative »Ebbes von Hei!« e.V. hat sich 2011 gegründet, um die Entwicklung in der Saar-Hunsrück-Region zu unterstützen, weil uns unsere Heimat am Herzen liegt. Als Zusammenschluss von Gastronomen, Handwerkern, Landwirten, Direktvermarktern, Dienstleistern, Kulturschaffenden und zahlreichen Institutionen aus der Region möchten wir ein regionales Selbstbewusstsein schaffen und »Ebbes« für die Region tun.

Die Qualitätsinitiative zeichnet geprüfte Tourist Informationen aus. Dem Konzept liegt die "i-Marke" zugrunde, ein modernes Markenkonzept für Touristinformationsstellen. Ein einhergehender Kritierienkatalog wird alle drei Jahre überarbeitet und angepasst. Vor diesem Hintergrund wurde ein etabliertes Qualitätssiegel für Touristinformationen ins Leben gerufen.

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Betriebe mit diesem Siegel wurden für ihre sehr gute Beratungsqualität, umfangreiche touristische Informationen sowie das Angebot zusätzlicher Dienstleistungen für Gäste ausgezeichnet.

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Einerseits idyllisch an der Saar gelegen, andererseits ein Erlebniszentrum, Mettlach hat viele Gesichter.

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Mettlach international

Obwohl Mettlach ein überschaulicher Ort ist, ist die Stadt international fast bekannter als Saarbrücken. Denn in Mettlach finden sich zwei der größten Highlights im Saarland: zunächst das Weltunternehmen Villeroy & Boch, dessen hochklasssige Produkte bis in die entferntesten Ecken der Erde zu finden sind. Und dann natürlich eines der Wahrzeichen des Saarlandes: die Saarschleife.

Von der Natur gesegnet

Die Natur hat hier ein Naturphänomen geschaffen, das seinesgleichen sucht. Per Schiff, Fahrrad oder Wanderstiefel können Sie die Saarschleife entdecken, einen herrlichen Panoramablick haben Sie vom Aussichtspunkt Cloef in Orscholz (direkt gegenüber).

10 Ortsteile: Bethingen, Dreisbach, Faha,Mettlach, Nohn, Orscholz, Saarhölzbach,Tünsdorf, Wehingen, Weiten.
12.600 Einw., 154-450 m ü.NN

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Nicht nur das Wahrzeichen des Saarlandes, die Saarschleife, ist hier zu finden. Inmitten des Naturparks Saar-Hunsrück, kann man einiges an Naturschätzen finden. Oder man schlemmt sich durch das Dreiländereck zwischen Lothringen, Luxemburg und dem Saarland.

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Die Tourist-Information im Cloef-Atrium im heilklimatischen Kurort Orscholz bietet neben den klassischen touristischen Informationen die verschiedensten Souvenirs

und eine Auswahl keramischer Produkte der Firma Villeroy & Boch.

In ihrer Regiothek führt die Tourist-Information im Sortiment die verschiedensten Weine, Sekte und Crémants von Winzern aus Frankreich, Luxemburg, der südlichen Weinmosel in Rheinland-Pfalz und dem Saarland und von der Saar.

Ebenfalls sind Edelbrände und Liköre sowie Viez, Honig, Senf, Essig, Öle, Fruchtaufstriche und Apfelbalsamico aus der Region im Verkauf.

In der Regiothek wird die ganze Vielfalt an Weinen und Bränden der Region präsentiert, und das an einem Ort an dem im Jahr schätzungsweise 400.000 Besucher passieren, die die Saarschleife besuchen. Ein spannender Anlass, länger an diesem schönen Ort zu bleiben, um die „kleinen Schätze“ der Region kennen zu lernen und die entsprechenden Weinanbaugebiete in der nahen Umgebung aufzusuchen.

Eine einmalige Gelegenheit, die Fülle der Weinspezialitäten und regionale Produkte zu entdecken und zu genießen.

Die Regiothek ist von April bis Oktober täglich von 10 bis 17 Uhr, von November bis März täglich von 11 bis 16 Uhr geöffnet.

Tourist-Information und Regiothek im Cloef-Atrium,

66693 Mettlach-Orscholz, +49 (0)6865/9115-0, tourist@mettlach.de

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Mit der Saarland Card erhalten Sie 10% Rabatt auf Produkte von Villeroy & Boch.

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Höhepunkt dieser Halbtagestour ist der schönste Ausblick den das Saarland zu bieten hat: der Blick vom Aussichtspunkt Cloef über die Saarschleife. Seit 2016 befindet sich oberhalb der Cloef ein Baumwipfelpfad mit einem beeindruckenden 42 Meter hohen Turm. Von der Plattform bieten sich einzigartige Rundumblicke über die Landschaft des Naturparks Saar-Hunsrück, die Saarschleife bis hin nach Frankreich.

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Hinweis | seit 14.06.2024

Verhalten auf dem Weg

Liebe Wanderer, besonders bei der Traumschleife Cloefpfad ist es wichtig, die empfohlene Gehrichtung zu laufen.

Bitte halten Sie sich an die Beschilderung und laufen Sie die Traumschleifen GEGEN den Uhrzeigersinn.

Der Weg ist zudem nur für geübte Wanderer mit Trittsicherheit geeignet.

Viel Freude beim Wandern.

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Am Cloef-Atrium ist die Tourist-Information untergebracht, dort startet die Tour. Wenige Minuten später der Blick vom Aussichtspunkt Cloef über die Saarschleife. Seit 2006 ist die Saarschleife „Nationales Geotop.“

Auf der Spitze des hier von der Saar umflossenen Bergsporns erkennt man auf der gegenüberliegenden Seite die teilweise restaurierte Burgruine Montclair. Die 1168 erstmals urkundlich erwähnte Burg, um die sich viele Sagen und Geschichten ranken, zählte zu den imposantesten Burganlagen Deutschlands und galt als uneinnehmbar.

Je weiter es im Naturschutzgebiet Steinbachtal nach unten geht, umso feuchter und dunkler wird das enge Kerbtal. Viele Felsen sowie das Todholz sind mit dicken Moosen überwachsen. Dort, wo die Sonnenstrahlen durchkommen, wachsen unterschiedliche Flechten an den Felswänden. In diesem Tal ist es atemberaubend still. Über etliche Treppenstufen und einige Holzstege führt der Weg direkt zum Saarufer.

Vom Ufer der Saar müssen 200 Höhenmeter nach oben überwunden werden. Der Aufstieg im Steilhang erfordert auf schmalem Pfad Trittsicherheit und gute Kondition.

Der Weg wurde vom Deutschen Wanderinstitut mit 96 Erlebnispunkten bewertet.

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Im heilklimatischen Kurort Orscholz, an der "Cloef", dem berühmten Aussichtpunkt hoch oben über der Saarschleife, liegt das in der Natur eingebundene Cloef-Atrium.

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Traumschleifchen sind Premium-Spazier-Wanderwege, Rundwege mit kurzen Distanzen und wenig Höhenmetern.

Dieser sogar nur 2,8 km lange Weg nennt neben der Cloef vor allem die „kleine Cloef“ als Aussichtspunkt sein Eigen. Der geheime Garten des Gesundheitszentrums ist ein weiterer Höhepunkt, ebenso wie die „Höhe 400“. Von hier genießt man den „Überblick“ über den Kurpark.

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Kurze Distanzen, bequemes Relief, erlebnisreich – das sind die Merkmale der „Premium-Spazier-Wanderwege“. Sie kombinieren den Komfort eines Spazierweges mit der Erlebnisdichte eines Premium-Wanderweges. Zwei dieser Wege erschließen die abwechslungsreiche Landschaft zwischen Cloef und Orscholz. Und bieten dem Spazier-Wanderer Blick um Blick.

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Dieser 3,75 km kurze Weg reiht mit Cloef-Atrium, Straußengehege oder Blumenfels Höhepunkt an Höhepunkt. Und vor allem die Blicke begeistern: Cloef, Teufelssteinhütte und der Orkelsfels, von dem der „Weitblick“ über das Land schweift. Auf dem Weg befindet sich die Lauschtour Traumschleifchen Weitblick.

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Lauschtour Traumschleifchen Weitblick

Lauschtour-App laden und los geht´s
Die audiogeführte Wanderung führt Sie zu eindrucksvollen Aussichtspunkten wie der berühmten Cloef und dem imposanten Orkelsfelsen. Freuen Sie sich auf interessante Geschichten zur Entstehung der Saarschleife, erfahren Sie mehr über die vielfältige Flora und Fauna sowie über die bewegte Geschichte dieser besonderen Region. Und genießen Sie dabei einen der schönsten Panoramablicke des Saarlandes!

So einfach funktioniert´s!
1. Laden Sie die Lauschtour-App
kostenlos im App Store oder in
Google Play.
2. Starten Sie die Audiotour
„Traumschleifchen Weitblick“
3. Los geht´s!

Die Inhalte werden beim Start o¬ffline gespeichert, sodass unterwegs kein Internet nötig ist. Bei aktiviertem GPS weist Ihnen die App bequem per Audio den Weg.

Im eigenen Tempo:

Bei aktiviertem GPS werden die Audios an den Lauschpunkten automatisch gestartet.
Die Tour kann jederzeit unterbrochen und wieder gestartet werden

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Der Abenteuerwald Saarschleife in Mettlach-Orscholz bietet auf mehr als 7.000 m² Fläche Spaß und Attraktion für die ganze Familie.

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Der Waldspielplatz in unmittelbarer Nähe zum Baumwipfelpfad Saarschleife beherbergt über 25 spannende in den Wald eingebettete und naturnahe Spiel- und Lernstationen, die Begeisterung und Vergnügen für die ganze Familie bieten. Die Spielstationen auf dem Erlebnisspielplatz wie zum Beispiel die Seilbahn, das Lufttrampolin und vielfältige Klettergeräte lassen nicht nur Kinderaugen strahlen, sondern erfreuen auch erwachsene Wald-Abenteurer.

Ideal für kleine Kinder sind besonders familienfreundliche Spielgeräte wie der Sandkasten, die Spielhäuser und Nestschaukeln. Der Abenteuerwald Saarschleife ist ein perfektes Ausflugsziel für Familien mit Kindern.

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Der vierte deutsche Baumwipfelpfad (der Erlebnis Akademie AG) steht an Deutschlands schönster Flussschleife, der Saarschleife!

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Der Baumwipfelpfad bietet mit einer Länge von 1.250 Metern für jeden die Möglichkeit, die Natur auf besondere Weise zu erleben: Auf Augenhöhe mit den Baumkronen. Gerade Familien mit Kinderwagen und auch Besucher mit Rollstuhl oder Gehhilfe schätzen die barrierearme Konstruktion von Pfad und Aussichtsturm. Der 42 m hohe Aussichtsturm kann komplett ohne Stufen erreicht werden, sodass jeder die Möglichkeit hat, den einzigartigen Panoramablick auf die Saarschleife und die umliegende Landschaft des Naturparks Saar-Hunsrück zu genießen. Entlang des Pfades gibt es Lern- und Erlebnisstationen, die für Spaß und Abwechslung auf dem Spaziergang durch die Baumwipfel sorgen.

Rund um die Saarschleife erstreckt sich eines der schönsten Premium-Wandergebiete des Saarlandes.

Individuelle Gruppenführungen auf Anfrage.

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Behindertengerechte Toiletten stehen im Cloef-Atrium zur Verfügung. Es gibt behindertengerechte Parkplätze am P1 und P2.

Informationen zur Barrierefreiheit: Baumwipfelpfad

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Gutscheine können ganz einfach online über den Ticketshop erworben werden.

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https://treetop-walks.com/saar...

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Online-Tickets können über die Website erworben werden.

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Kein Wahrzeichen steht mehr für das Saarland, als die Saarschleife.

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Das Saarland gehört zu Deutschlands waldreichsten Bundesländern, das ist bei jedem Schritt durch das Meer aus Buchen, Eichen und Douglasien zu spüren. Oberhalb der Cloef, einem felsigen Aussichtspunkt in Mettlach-Orscholz, schraubt sich der 2016 eröffnete Baumwipfelpfad Saarschleife immer höher hinauf. Ganz ohne Treppen und Stufen folgt ihr den Rampen bis zur Plattform des 42 Meter hohen Turms, dessen moderne Holz-Konstruktion so einzigartig ist wie das Panorama: Die Saarschleife, Wahrzeichen Nummer eins, liegt zu Füßen. Formvollendet, eingerahmt von den grünen Hügeln des Naturparks Saar-Hunsrück, begeisterte das Flusswunder schon Friedrich Wilhelm IV., Preußens König, sowie den französischen Dichter Victor Hugo. Woher es seine unverwechselbare Form hat und wie es entstanden ist, erfahrt ihr an einer der 22 Lern- und Spiel-Stationen, die sich beim Spaziergang durch die Baumwipfel entlang der Serpentinen verteilen. Für kleine Adrenalinkicks sorgen Wackelbrücke und Rutsche.

Während der Besuch des Baumwipfelpfades kostenpflichtig ist, ist der Ausblick vom Aussichtspunkt "Cloef" kostenfrei. Bänke laden hier zum verweilen ein und verschiedene Wanderwege mit unterschiedlicher Länge führen zu weiteren Aussichtspunkten, die die Saarschleife noch einmal aus anderen Perspektiven präsentieren!

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